Case Studies


built

See how we've helped our clients move faster, serve better, and build for what's next.

17+
Years delivering
3
Market segments
60m+
Lives improved
FederalExperienceEngineering

AI-Assisted Alt Text

How one museum turned days of manual image work into a single review session.

<$10
Per year to operate, down from multiple person-days of labor
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State & LocalDataEngineeringai-enabled

AI content governance

Scaling content operations for a state business platform with AI-driven drafting tools. Fearless is a Baltimore-based digital services firm building software fo

2-5 hours
reduction in time needed for internal team to draft content for users.
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FederalExperienceforms-workflow

Appellant Portal

Making appeals faster, easier, and more transparent with the CMS Appellant Portal. Fearless is a Baltimore-based digital services firm building software for gov

7 days
digital appeals could now be submitted and processed in about 7 days instead of 30.
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State & LocalDataEngineeringai-enabled

AI-powered chat bots

Helping a state’s Office of Innovation identify user pain points with AI-powered chat analysis. Fearless is a Baltimore-based digital services firm building sof

145,000+
live chat conversations available for AI-powered analysis.
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DefenseDataEngineeringai-enabled

FIRE DIDIT AI Fingerprinting Anonymized

Improving fingerprint accuracy with machine learning. Fearless is a Baltimore-based digital services firm building software for government that serves millions

53.7%
Reduction in unclassifiable fingerprint submissions with ML-based quality checks.
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FederalExperiencecitizen-platforms

BGE Outage Tracker

Keeping BGE customers informed when the power goes out. Fearless is a Baltimore-based digital services firm building software for government that serves million

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State & LocalExperiencePermitting

Business Licensing

Streamlining business licensing and permitting with a state partner. Fearless is a Baltimore-based digital services firm building software for government that s

46,749
Businesses formed through the platform from April 2022 to September 2024.
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FederalExperienceforms-workflow

CMS OIT HCD

Using human-centered design to drive culture change at CMS. Fearless is a Baltimore-based digital services firm building software for government that serves mil

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FederalDataEngineeringanalytics

Blue Button 2025 Update

Modernizing Medicare data access with FHIR.

<7 weeks
from prototype to production.
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DefenseEngineeringIdentity & Access

Ironbank Cybersecurity

Helping Ironbank scale security with Zero Trust and automation. Fearless is a Baltimore-based digital services firm building software for government that serves

<50
security findings across 50,000 lines of code.
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FederalDataanalytics

Public Health Data Exchange

Modernizing a National Public Health Data Exchange Fearless is a Baltimore-based digital services firm building software for government that serves millions of

1 billion
datasets processed in 24 hours
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State & LocalExperiencecitizen-platforms

COEC COVID-19

Supporting Connecticut families through COVID-19. Fearless is a Baltimore-based digital services firm building software for government that serves millions of p

15
New COVID-19 webpages developed in three weeks
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